P&P Press Inc. is committed to ensuring that you are satisfied with your experience, and offers a guarantee on their products. If you are not fully satisfied you can contact their Customer Service department within 30 days of the delivery date to resolve the issue. Customer Service can be contacted by filling out the contact form on the website. You should inspect all products as soon as you get your order. If any product is defective or appears to have been damaged during shipping, you may contact Customer Service for help in resolving the issue. Please preview all design work before you place an order to avoid any problems with the finished product. Design issues are not covered under our return policy.